‘New servers’ Posts

 

Learning a menu

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When someone who has served before starts work in a new restaurant, the skills that server learned can be carried over from one place to another (most of them at least), but something that has to be learned from scratch are the menu’s. The last 4 restaurants I have worked in, before I applied for […]

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Server or manager?

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It takes a certain kind of person to be a good restaurant manager, so is it for you? Over the last few months I’ve had a bunch of messages sent to me through the Facebook page and my email asking about restaurant management, so I thought I’d write this post to give my input on […]

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7 varieties of red wine

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So I have already covered white wines in the last post “7 varieties of white wine” and now it’s time for the reds. I drink more red wine than white wine (wow that sounds like something an alcoholic would say) so when it comes to talking about red wine, I have a lot more to […]

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7 varieties of white wine

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As a continuation of the last blog post I wrote on wine, I’m going to list 7 of the more common varieties of white wine and some characteristics that go along with them. This will give you a better idea of knowing what a guest of yours would like, just by having a general idea […]

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How wine is made

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This post on how wine is made is not going to get into the extreme specifics from beginning to end, with complex images and scientific explanations. Instead I’m sticking to the basics which will give you a better understanding of how wine goes from vine to bottle (unless you already know how wine is born) […]

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Getting along with everyone

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Harmony in a restaurant is an under-estimated key to the success for both staff and owner of the establishment. It is an important element to have a good relationship with your guests when serving them, but it’s just as important to have good relationships with your work colleagues. I have talked about this here on […]

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The quality check

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Also known as the 2 bite check, the check-in, meal check, check-back, meal satisfaction and a bunch of other names, in the end they all mean the same thing. For those of you who don’t know what this is, it’s something a server should definitely do (in my opinion) and should do for every dish […]

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Support staff

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Some places have them, others don’t. The thing I like about different restaurants is that the structures are always different, even though service standards and steps of service fall under a similar type of blueprint (here is my personal blueprint “Steps of service – The Basics”). Also with different restaurants come different types of staff […]

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How to increase tips – Tip 20

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Let’s jump right into this tip on how to increase tips. There is a word that we hear a lot in restaurants, that if we heard less of we would make more money, be more confident in our interactions with guests, and as a result we would be more efficient with our time at work. […]

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How to increase tips – Tip 19

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After a week off in Cuba, and returning relaxed and rejuvenated (and maybe a little heavier thanks to the food and booze), I realized an aspect in my life which has helped me do my job well, but more importantly, has been beneficial to my everyday life. Today’s topic on how to increase tips is about your […]

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