Server and Waiter: Is There a Difference?

Waiter serving food

Although most people assume that a server and waiter are the same things but in reality, there is a huge difference between the two. While a server as the term suggests “serves” the customers, waiters on the other hand are much like “Attendants”. They are there to answer customer queries and guide … Read more

Order of Steps of Service in Fine Dining?

A waiter serving a dish

Fine dining restaurants are expected to offer and deliver a higher level of customer service as compared to regular restaurants. Guests expect upscale table settings elegant ambiance and a menu with higher price points. Furthermore, they also expect the servers to uphold their fine dine etiquettes. Sometimes, even fine dining restaurants tend … Read more

How to Hire Brand New, Untrained Staff

A waiter serving drinks to customers

No one can argue that the restaurant business is notoriously tough. While restaurant owners are dealing with multiple things such as attracting customers, providing the best service and food quality, etc. there is something even more difficult to achieve and that is hiring brand new and untrained staff. This is perhaps the … Read more

How Difficult Is It to Be Wait Staff

A waitress in a hotel, North Korea

The restaurant business happens to be a tough one. Waiters and servers are required to be on their feet 24/7 and get everything done right. While waiters are responsible for noting orders correctly, servers on the other hand are handed the responsibility to present the dishes in the best possible manner. However, … Read more

What to Look for in New Wait Staff

What to Look for in New Wait Staff

Servers, waiters, waitresses, and all related support staff are critical to the success of the food service industry.  A commercial establishment such as restaurants, cafes, bars as well as private catering need to have an excellent team of wait staff in order to meet the needs of its customers. It is critical … Read more

5 Smart Tips for Hiring Wait Staff

Tips for Hiring Wait Staff

Hiring front-of-house staff is a significant part of managing a restaurant. This is why we’ve compiled 5 smart ways to hire wait staff, a guide for any food business. It’s difficult for any business to have high turnover rates among employees. And aside from the fact that training new people isn’t easy, … Read more

How Servers Can Improve the Customer Dining Experience

Dining Experience

When choosing a restaurant to dine at, the type of cuisine and the quality of the food obviously plays a huge role in the decision-making process. However, what’s important for restaurant owners and staff to understand is that it goes deeper than just the food, it’s also about the customer dining experience. … Read more

What is Involved in Training a New Server?

For some people, being a waiter or a waitress at a restaurant is an easy job. What they don’t know is that these servers also undergo training to be able to enhance their skills. Trainings are important especially now that some restaurants have changed their procedure due to the advancement of technology. … Read more

What to Expect in Tips for Serving at a Banquet

The services done by banquet servers or catering servers are different from the services done by those in a restaurant. Banquet servers are informally known as cater waiters. They are servers who work for big catering events and banquets such as weddings and birthdays. Some of the main responsibilities of banquet servers … Read more