Using the right POS software is a smart way to make waitressing easier. When orders are coming in hot and heavy on a Sunday afternoon customer need to be able to check out fast. Your restaurant needs to run smoothly and quickly to make the most money. New technology is changing restaurants … Read more
Being a server in a restaurant is more than just having a sociable personality, knowledge of food-related issues, and a professional attitude because you also need to have the skill of serving people as quickly as possible. This is very challenging for servers especially when they need to serve large groups of … Read more
Hiring front-of-house staff is a significant part of managing a restaurant. This is why we’ve compiled 5 smart ways to hire wait staff, a guide for any food business. It’s difficult for any business to have high turnover rates among employees. And aside from the fact that training new people isn’t easy, … Read more
When choosing a restaurant to dine at, the type of cuisine and the quality of the food obviously plays a huge role in the decision-making process. However, what’s important for restaurant owners and staff to understand is that it goes deeper than just the food, it’s also about the customer dining experience. … Read more
The services done by banquet servers or catering servers are different from the services done by those in a restaurant. Banquet servers are informally known as cater waiters. They are servers who work for big catering events and banquets such as weddings and birthdays. Some of the main responsibilities of banquet servers … Read more
We, as servers, should be welcoming, enthusiastic, presentable, knowledgeable, and always appear happy with a smile on our face, which can be a hard set of skills to consistently tackle every day. Another skill that isn’t always easy is to leave everything negative at the door when you walk into the restaurant. … Read more
I’m sure you have heard of the saying “Nobody’s perfect”, it’s true and it definitely exists in our world today. Without getting all philosophical on you, there will be times when working in a restaurant where you will make mistakes, you will see other work colleagues make mistakes, your managers will make … Read more
If you didn’t hear recently in the news, the restaurant “Noma” (currently holds 2 Michelin stars, and has also held the number one spot three times in the World’s 50 Best Restaurants list) had 63 diners fall ill after an outbreak of norovirus within the restaurant. This virus is spread from person to person … Read more