How to Increase Tips – Tip 3

Hey there every one, here we go again with the next post on how to increase tips. When you start working at a corporate or chain restaurant your first few days generally consist of reading a server manual of their steps and procedures, history of the business, health and safety, food and … Read more

Handling a Complaint

From time to time you’re going to come across guests or tables who are not satisfied with a particular aspect of their experience in your restaurant, it happens. Despite that in many situations it will eventually be dealt with by a manager, you as a server must know how to handle the … Read more

How to Increase Tips – Tip 2

Good afternoon to all you wonderful people. Today’s post is the next one in the pipeline of how to increase tips. This is a tip which before I knew about it didn’t really think it was a gateway for me to increase the money I made because I thought it was something … Read more

An Important Line to Use

As servers, we spend a lot of our time speaking with the guests, and I’m not just talking about taking orders and answering questions, but also small talk and conversations. If it’s busy we can get into a routine of getting straight to the point of taking orders and moving on as … Read more

How to Increase Tips – Tip 1

This is the first of many posts I will be writing about how to increase tips. So let’s jump right into it. Remember the time you had that server who made you laugh, was efficient, genuine, smiled (not the fake kind), had a personality, and was able to answer your questions without … Read more

Saving Your Tips

I’ll be the first to say that as a server we make good money in comparison to other jobs that require more hours worked, more stressful deadlines, further education, and other crazy nonsense for these people to make the same we do. The problem is that when we make our money it … Read more

Menu Recommendations

These days I’m finding that more people I serve are being more adventurous, and by that, I mean that when they come to a restaurant for breakfast, lunch or dinner they don’t always go with something specific in mind. The question I’m hearing more now is “What would you recommend?”. I personally … Read more

Profiling Your Guests – Why You Shouldn’t

I have a great story about today’s topic. While in high school a mate of mine (Chris) who was a car fanatic, repeatedly harassed a local Ford dealership to give him a job. Over and over again he was rejected until one day the manager of the lot told him that he … Read more