When choosing a restaurant to dine at, the type of cuisine and the quality of the food obviously plays a huge role in the decision-making process. However, what’s important for restaurant owners and staff to understand is that it goes deeper than just the food, it’s also about the customer dining experience. … Read more
For some people, being a waiter or a waitress at a restaurant is an easy job. What they don’t know is that these servers also undergo training to be able to enhance their skills. Trainings are important especially now that some restaurants have changed their procedure due to the advancement of technology. … Read more
The services done by banquet servers or catering servers are different from the services done by those in a restaurant. Banquet servers are informally known as cater waiters. They are servers who work for big catering events and banquets such as weddings and birthdays. Some of the main responsibilities of banquet servers … Read more
Both hosts and servers are important in a restaurant business because they are the ones who face and attend to the customers. However, a host and a server have different responsibilities in a restaurant. To know more about the differences between a server and a host in a restaurant, we will discuss … Read more
Being a waiter or waitress is a noble job and it has the potential of being an excellent line of work. However, to some people, it may seem like a step back in their career, but there are also others who think that being a waiter or waitress is the best job … Read more
We, as servers, should be welcoming, enthusiastic, presentable, knowledgeable, and always appear happy with a smile on our face, which can be a hard set of skills to consistently tackle every day. Another skill that isn’t always easy is to leave everything negative at the door when you walk into the restaurant. … Read more
I’m sure you have heard of the saying “Nobody’s perfect”, it’s true and it definitely exists in our world today. Without getting all philosophical on you, there will be times when working in a restaurant where you will make mistakes, you will see other work colleagues make mistakes, your managers will make … Read more
If you didn’t hear recently in the news, the restaurant “Noma” (currently holds 2 Michelin stars, and has also held the number one spot three times in the World’s 50 Best Restaurants list) had 63 diners fall ill after an outbreak of norovirus within the restaurant. This virus is spread from person to person … Read more