Server or Manager?

Server or Manager

It takes a certain kind of person to be a good restaurant manager, so is it for you? Over the last few months, We have had a bunch of messages sent to us asking about restaurant management, so I thought I’d write this post to give my input on it. I asked a … Read more

7 Varieties of Red Wine

7 Varieties of Red Wine

So I have already covered white wines in the last post “7 Varieties of White Wine” and now it’s time for the reds. I drink more red wine than white wine (wow that sounds like something an alcoholic would say) so when it comes to talking about red wine, I have a … Read more

7 Varieties of White Wine

7 Varieties of White Wine

As a continuation of the last blog post I wrote on wine, I’m going to list 7 of the more common varieties of white wine and some characteristics that go along with them. This will give you a better idea of knowing what a guest of yours would like, just by having … Read more

How Wine Is Made

How Wine Is Made

This post on how wine is made is not going to get into the extreme specifics from beginning to end, with complex images and scientific explanations. Instead, I’m sticking to the basics which will give you a better understanding of how wine goes from vine to bottle (unless you already know how … Read more

Getting Along with Everyone

Getting Along with Everyone

Harmony in a restaurant is an under-estimated key to the success for both staff and owner of the establishment. It is an important element to have a good relationship with your guests when serving them, but it’s just as important to have good relationships with your work colleagues. I have talked about … Read more

The Quality Check

The Quality Check

Also known as the 2 bite check, the check-in, meal check, check-back, meal satisfaction and a bunch of other names, in the end, they all mean the same thing. For those of you who don’t know what this is, it’s something a server should definitely do (in my opinion) and should do … Read more

Support Staff

Support Staff

Some places have them, others don’t. The thing I like about different restaurants is that the structures are always different, even though service standards and steps of service fall under a similar type of blueprint (here is my personal blueprint “Steps of service – The Basics”). Also with different restaurants come different … Read more

The Power of a Bar Communication Book (Guest post)

The Power of a Bar Communication Book (Guest post)

While I’m on vacation I have some guest posters who wrote something for the blog which is related to the service industry. This one comes from E.C. and it’s for the bartenders out there, however, this idea is also used by managers and also by some service teams. A big thanks to E.C. … Read more